Getting Started

• SMS Privacy Policy - What You Need to Include
• 🎬 Watch Me First: Project Settings, Adding Logins, AutoResponders
• Getting Started - Mosio New User Tour of Key Features
• Getting Started - Mosio Dashboard
• Getting Started - How to Register my SMS Program to Prevent Spam Blocking
• My Profile - Overview of Settings

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Contacts

• Send an alert or a message to a subset of the contact list.
• Contacts - Add New Contacts
• Contacts - Contact List - Overview
• Contacts - Contact List - Actions
• Contacts - Contact List - Send Group Message
• Contacts - Contact List - Add Group to Storyline

Contacts - Participant Profile

• Contacts - Participant Profile - Overview
• Participant Profile - Text History Tab
• Participant Profile - Notes Tab
• Participant Profile - Personal Storylines Tab
• Participant Profile - Personal Storylines Tab - Story Days
• Participant Profile - Appointments Tab

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Surveys

• Surveys: Question Actions
• Video Guides for Text Message Surveys
• Creating Text Message Surveys that Expire - Mosio's Unresponsive Participant Actions (UPAs)
• Add a Keyword to Initiate a Text Message Survey
• Surveys - Overview
• Mosio Surveys - Question Types

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Storylines

• Video Guides for Storylines
• How to restart a participant in a Storyline
• Sending Custom URLs from Third Parties (REDCap, Qualtrics, etc) through Storylines
• Storylines - Enroll and Monitor Page - How to Enroll and View Participants
• Storylines - Configuration Page - How to Add and Edit Storyline Content
• Storylines - Enroll and Monitor Page - Actions

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Appointment Reminders

• Video Guides for Appointment Reminders
• How to Create and Chain Multiple Appointment Reminders 🗓️
• Appointment Reminders - How to Import / Batch Schedule Appointment Reminders
• Appointment Reminders - Settings Page - How to Configure Appointment Reminder Settings
• Appointment Reminders - Schedule and Monitor Page - How to Schedule and View Appointment Reminders

TextChat

• Video Guides for TextChat
• TextChat - Overview
• TextChat - How to Send (Quicksend) and Answer Messages
• TextChat - Message Management: How to Star, Flag, Archive, and Delete Messages
• TextChat - Message Management: How to Change Views and Add Internal Comments

Tools

• Multi-language: Creating a Language Variable
• Setting up an SMS Footer (aka "Signature")
• How to Create Project Variables (and Create Contact List Columns)
• How to Create a New Project (add a New Text Line)
• Mosio - Followers: How to Follow a Participant and Manage Followers / Teams
• Tools - Project Settings - How to Manage Your Mosio Project Settings

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Reports

• Text History - Delivery Status Codes
• Reports - Account Changelog Report (csv)
• Reports - Surveys Status Report
• Reports - All Surveys Report (csv)
• Reports - Opt-In Source Report (csv)
• Reports - Link Click Report - Counts (CSV)

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