Tools - Project Settings - How to Manage Your Mosio Project Settings

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Tools - Project Settings - How to Manage Your Mosio Project Settings

Note: Project Settings is only available to you if you have Account Admin permission.

1. Finding Project Settings
2. Settings for Your Project
3. SMS Footer

1. Finding Project Settings

The numbered items in Image 1 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.

Image 1: Finding Project Settings

 

 

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1. Tools: You can find "Project Settings" on the Tools dropdown menu.

2. Settings for Your Project

The numbered items in Image 2 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.

Image 2: Settings for Your Project

 

 

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1. Show Phone Numbers: Choose "Yes" or "No" from the dropdown to set phone numbers to be shown or hidden from all pages in the application.
2. Show Phone in Notification Emails: Choose "Yes" or "No" from the dropdown to choose if you want phone numbers shown in notification emails.
3. Expire Passwords: Set password expiration for all users on the Project.
4. Session Inactivity Length: Set the Session Inactivity Length for all users on the Project.  This setting will log a user out of the application when their session is not active for the amount of time you select from this dropdown.
5. Question Order: Select the default display for TextChat conversations. There are 2 options: View Chronologically and View Unanswered First.
6. Time Zone: Select the time zone for the Project.
7. Call Forwarding: Pick which project phone virtual number you want to update for call forwarding (if a participant calls the virtual number they received an SMS from, this is where it will ring to). Then enter a phone number in the text field that you want calls to forward to.
8. Text for Instructions: When a participant texts your keyword or START to your virtual number, they will get the response that you typed in the textbox.

Note: you must select "save" for any changes to be applied.

3. SMS Footer

The numbered items in Image 3 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.

Image 3: SMS Footer

 

 

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1. SMS Footer: A message that is added to the end of each TextChat response.
2. Save / Cancel Buttons:* Save: This button saves the any changes made to the Project Settings page.
   * Cancel: If you do not want to save the most recent updates that you made to the page, click the Cancel button.