Text History - Delivery Status Codes

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Text History - Delivery Status Codes

1. Overview
2. Delivery Status Codes and Descriptions

1. Overview

When you view Text History Reports in the Mosio application, Delivery Status Codes are included in the "Status" column.  There are several codes that carriers use to describe SMS delivery status, the most common codes are found below.

Carrier Received is the status you should see most often - this is a successful delivery. Any other status signifies a bounced text. Texts bounce either because the phone number is invalid, the phone cannot receive texts, or the messages are being blocked by the carrier for 10DLC or spam issues.

See the descriptions below for more details.

2. Delivery Status Codes and Descriptions

Please see the table below for Delivery Status Codes and Descriptions

Incoming SMS

Code	Status	Description
1	Success	Successfully processed by Mosio
2	Error	Error in incoming message

Successful Outgoing SMS Delivery

Code	Status	Description
40	Carrier Received	Carrier accepted the message for delivery. This message may represent the last available status from a carrier.
100	Message accepted for delivery	Message accepted for delivery by the aggregator.
200	Carrier Success	Carrier indicates successful delivery of message to the mobile device. Not specified by all carriers.

SMS Delivery Failure

Code	Status	Description
15	No Send	Send will not occur for this recipient due to inclusion on a no-send list or similar rule.
27	Absent Subscriber	The destination number was unreachable, powered off, or in an area with limited coverage. Ensure the subscriber's device is turned on and has a stable network connection.
30	Retry	Message queued for retry (only applicable if receiving status receipts as well).
32	SMS Delivery Failure	Indicates a failure in delivering an SMS to the recipient, possibly due to unavailability, memory capacity issues, or temporary communication issues.
110	Fail	Carrier returned a failure to deliver the message.
129	Carrier Cannot Be Resolved	Cannot resolve carrier.
210	Carrier Manual Ack	Response of manual ack from carrier.
250	Carrier Expired	Default period for the SMSC passed without successful message delivery (typically 72 hours). This status occurs with the mobile device remains out of coverage or remains turned off for an extended period of time.
270	Carrier Undeliverable	Cannot deliver message. This status may occur because some SMSCs will accept messages for recipients they do not own due to data roaming agreements, but the SMSCs cannot deliver the message for a variety of reasons. This status typically occurs for SMSCs outside of the United States where data roaming typically occurs.
290	Carrier Rejected	This status typically occurs when data-roaming carriers rejects the particular message.
351	Invalid destination address	The mobile number has been deactivated, or number belongs to a prepaid user who does not have enough credit to receive a message, or end user is not provisioned to receive a message from all short codes (T-Mobile)
375	Texting Number is Blocked	Texting number blocked likely due to a 10DLC issue, such as not assigned to a valid campaign id.
429	Queue Full	Queue Full
500	SMS Provider Application Error	SMS Provider Application Error
555	Test Message Sent	Message sent to Mosio test (555) phone number
568	Destination address not provisioned for SMS	Destination address not provisioned for SMS
581	User out of credit	The end user is out of prepaid credit and cannot receive the message.
720	Invalid Destination Address	Invalid Destination Address
998	Invalid phone number	Invalid request. Please specify a recipient parameter with a validly formatted E164 phone number.
4001	Message was rejected for reasons other than those covered by other 4xxx codes	Message was rejected for reasons other than those covered by other 4xxx codes
4100	Message expired	The request was received, but has not been sent to the next instance within its validity period and has expired
4103	Rejected - flooding filter	Flooding filter: too many messages to the same destination
4121	Rejected as SPAM	Rejected as SPAM
4301	Malformed message encoding	Malformed message encoding
4360	Message expired	Message was not sent because the specified expiration date passed before the message was able to send
4432	Messaging to country forbidden	Messaging to country forbidden
4700	Carrier Rejected as Invalid Service Type	Carrier Rejected as Invalid Service Type
4702	Destination subscriber is unavailable	Destination subscriber is unavailable. There are several reasons for this; the subscriber has turned off handset, the destination is unreachable or barred, the GSM subscriber is busy for outbound SMS, or cannot reach the destination handset, etc.
4720	Carrier Rejected as Invalid Destination Address	Likely a wrong number, landline, voip, or other line that does not support sms.
4730	No Route To Destination Carrier	No Route To Destination Carrier
4750	Carrier Rejected Message	Carrier Rejected Message
4753	Destination Handset Rejected Message	The destination handset has rejected the message (typically Verizon)
4771	Rejected due to shortened url	There was an error with the shortened URL used. Recommend customers obtain their own dedicated domain if shortened links are needed for their messaging campaign.
4775	Carrier Rejected due to user opt out	Carrier Rejected due to user opt out
4781	P2P Volume Violation	Destination ATT rejected due to volumetric violation
4795	Toll Free number is not verified	The message was blocked due to the toll free number not being verified. This can also be because there is SPAM on the unverified TFN. Please review unverified sending limits and submit TFN for verification as soon as possible.
5620	Carrier Application Error	Carrier Application Error
5650	Carrier Service Failure	Carrier Service Failure
9999	Unknown error from downstream. Carrier reported a failure code that is unknown to Bandwidth.	Unknown error from downstream. Carrier reported a failure code that is unknown to Bandwidth.
11200	HTTP retrieval failure	HTTP retrieval failure
12300	Invalid content-type	Twilio is unable to process the Content-Type of the provided URL
20003	Authentication error	Authentication error
20503	SMS Aggregator service unavailable, try again	SMS Aggregator service unavailable, try again
21211	Invalid phone number	The To number is not a valid phone number.
21408	Cannot send to region	Permission to send an SMS has not been enabled for the region indicated by the To number.
21606	The From phone number provided is not valid	The From phone number provided is not a valid message-capable Twilio phone number.
21610	User has opted out on this number	The message From/To pair violates a blacklist rule. User has texted in stop, and needs to text start.
21612	Phone not reachable from this number	The 'To' phone number is not currently reachable using the 'From' phone number
21614	Not a mobile number	The To number is not a mobile number.
21617	Message exceeds 1600 characters	The message body exceeds the 1600 character limit, some glyphs such as Emoji, Emoticons or other special characters will be counted as multiple
21621	The From number has not been enabled for MMS messaging	The From number has not been enabled for MMS messaging
21635	The To number provided is a landline number.	The To number provided is a landline number.
30003	Unreachable destination handset	The destination handset you are trying to reach is switched off or otherwise unavailable.
30004	Message blocked	The destination number is blocked from receiving this message (e.g., due to blacklisting), or does not have sufficient signal, or cannot receive SMS.
30005	Unknown destination handset	The destination number you are trying to reach is unknown and may no longer exist.
30006	Landline or unreachable carrier	The destination number is unable to receive this message. Potential reasons could include trying to reach a landline or an unreachable carrier.
30007	Carrier violation	Your message was flagged as objectionable by the carrier. In order to protect their subscribers, many carriers have implemented content or spam filtering.
30008	Unknown Error	Message Delivery - Unknown error
30011	MMS not supported by receiving phone	MMS not supported by the receiving phone number in this region
30017	Carrier network congestion	Downstream carrier is experiencing performance issues due to high traffic. Please retry message.
30019	Content size exceeds carrier limit	Message failed because the size of the content associated with the message exceeded carrier limit
30024	Numeric Sender ID Not Provisioned on Carrier	Provisioning Issue with Carrier. You sent a message to a mobile number in a country that requires Numeric Sender ID pre-registration and provisioning. The Numeric Sender ID is not currently provisioned with the carrier.
30034	10DLC - Message from an Unregistered Number	Messages sent to US numbers will not be delivered if they are sent from numbers that are not associated with an approved A2P 10DLC Campaign.
30410	Provider Timeout Error	The provider used may be experiencing disruptions resulting in errors or request timeouts. Messages are failed and not retried to avoid duplicate message delivery.