Contacts - Contact List - Send Group Message
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Contact List - Send Group Message
1. Contact List
The numbered items in Image 1 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.
- Check Boxes: Select the participants you want to send a group message to. Under the green Actions button, there's an option "Select All,' this is an easy way to add all of your participants to a group message instead of manually selecting each one.
- Send Group Message: Once you've selected who you want included in your message, select "Send Group Message."
2. Group Send List
The numbered items in Image 2 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.
- Text Box: There is and arrow pointing from the text box directions to the actual text box.
- What Your Message Will Look Like: As you type your message, it will be displayed in the top blue box: Text Message 1, so that you can see what your message will look like when it is sent out. (An example message is typed to show how it looks in the blue box.) You can only have 160 characters per text message, but if you exceed that limit the text will be split into 2 text messages. The second text message will be displayed in the bottom blue box: Text Message 2.
- Schedule This Message: You can either select "Now" for the text message to be sent out, or you can select "Later." If you select the latter, you will enter in the date and time that you would like the text message to be sent.
3. Answer Templates
The numbered items in Image 3 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.
- Category: The category name keeps the list organized by grouping the answer templates into its designated category.
- Answer Template: This is the actual answer message. When you click on one, that answer template message will appear in the text box seen in 2. Group Send List.
4. Sending to # Contacts
The numbered items in Image 4 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.
The number of Contacts being sent to will vary depending on how many contacts you have selected for the group message. Under that title there are small words circled in red that say "Re-select users." Selecting this option will send you back to the Contacts page, where you can then re-select who you want in this group message. Note: The layout of this table in this image is the same layout of Contacts in the Contact List.