Mosio
Text messaging software for clinical research.
Getting Started
- Onboarding Guide 🟢
- Video: How to Enroll and Monitor Study Participants (2 Minutes)
- Watch This Quick Training Video (5 Minutes)
- How To Create and Remove System Users
- TextChat: How To Update Your Autoresponders
- TextChat: How To Create Answer Templates
Training Documents & Videos
- Onboarding Guide 🟢
- Advanced: Send Storyline Messages (or Text Message Surveys) at Randomized Times
- Watch This Intro Video (5 Minutes)
- How to Enroll and Monitor Study Participants in Storylines (2 minute Video)
- Surveys
- Storylines (Create Storylines, Bulk CSV Upload, Enroll Participants)
Message Content Guidelines
How To...
- How to add all participants to a holiday storyline, and how to complete storylines after X months.
- Create or Delete a Storyline Welcome Message
- Direct Link to Login to Mosio
- Enroll participants into a Storyline
- Create and edit Surveys
- Create and edit Storylines
System Management / Settings
Login Management / Settings
Integrations
FAQs
- How does Mosio handle opt-outs?
- How do I create a Survey in a different language? (Spanish)
- If we go over our allotted messages, are we automatically billed?
- Can we send a survey via text message to someone every day, week, or month?
- Our legal department wants to revise your terms and conditions. How do we go about doing that?
- Do we use our own mobile phones? Or a "study phone" with Mosio?
Other Helpful Videos
- [VIDEO] How to Batch Upload Text Message Appointment Reminders via CSV File (2 minutes)
- [VIDEO] Mosio Customer Q&A: Using Emojis in Text Messages in Your Clinical Trial
- [VIDEO] Mosio Customer Q&A: What can we do with the Mosio and REDCap integration?
- [VIDEO] Mosio Customer Q&A: How much do we need to depend on your development team?
- [VIDEO] Mosio Customer Q&A: How can we improve patient engagement in clinical trials with adolescents and caregivers?