Mosio
Text messaging software for clinical research.
News and Updates
Getting Started
- Onboarding Guide 🟢
- Video: How to Enroll and Monitor Study Participants (2 Minutes)
- Watch This Quick Training Video (5 Minutes)
- How To Create and Remove System Users
- TextChat: How To Update Your Autoresponders
- TextChat: How To Create Answer Templates
Training Documents & Videos
- Onboarding Guide 🟢
- Watch This Intro Video (5 Minutes)
- How to Enroll and Monitor Study Participants in Storylines (2 minute Video)
- Surveys
- Storylines (Create Storylines, Bulk CSV Upload, Enroll Participants)
- Personal Storylines
Message Content Guidelines
How To...
- Direct Link to Login to Mosio
- Enroll participants into a Storyline
- Create and edit Surveys
- Create and edit Storylines
- Schedule and send a text message Alert to a list
- Enroll a patient into dosing/medication reminders
System Management / Settings
Login Management / Settings
Integrations
FAQs
- How do I create a Storyline in a different language?
- How do I copy, export or delete a Storyline?
- What are the various account logins and permission levels?
- Does Mosio offer SSO (Single Sign-On) integration?
- Is Mosio TX-Ramp Certified?
- How do I avoid spam filters in my text messages?
Other Helpful Videos
- [VIDEO] How to Batch Upload Text Message Appointment Reminders via CSV File (2 minutes)
- [VIDEO] Mosio Customer Q&A: Using Emojis in Text Messages in Your Clinical Trial
- [VIDEO] Mosio Customer Q&A: What can we do with the Mosio and REDCap integration?
- [VIDEO] Mosio Customer Q&A: How much do we need to depend on your development team?
- [VIDEO] Mosio Customer Q&A: How can we improve patient engagement in clinical trials with adolescents and caregivers?
General Information
Billing and Procurement
- Mosio Procurement Process
- Billing & Payment Information
- W-9 Form
- Vendor Portals
- Security and IT Questions
- Procurement/Billing FAQs