TextChat: How To Create Answer Templates
FollowAnswer Templates allow you to send “canned” responses and choose them from a menu as opposed to having to type them repeatedly.
To create an Answer Template, click the Answer Templates link under the Microboard Administration section.
Clicking on the Answer Templates link will show a list of your current answer templates.
To create a new answer template, click the Create New Answer Template link.
When you click that link, you’ll be able to compose an answer template. Choose a category or create a new category by typing it into the field next to the dropdown.
Enter your message (160 characters) for the answer template and click save.
