What is Mosio's RCD License?
FollowThe RCD License is Mosio's administrative agreement for organizations that require a formal vendor relationship before staff can use the platform. It is held at the management, IT, or compliance level (not usually purchased by individual researchers or labs, but can be). There is an additional cost for the RCD License.
Do I need an RCD License to use and purchase Mosio?
No. Mosio is HIPAA and 21 CFR Part 11 compliant for all clients, with or without an RCD License. Individual researchers, coordinators, and labs can purchase a Mosio plan and run their studies without one.
You typically need an RCD License when your organization requires:
- A signed Business Associate Agreement (BAA)
- A Master Services Agreement (MSA)
- A formal Security Review or completed infosec questionnaire
- Mosio listed as Additional Insured on Certificates of Insurance
- Updates to Mosio's standard terms and conditions
- Single Sign-On (SSO/SAML) integration
- Static IP whitelisting or encrypted VPN tunnel configuration
What does the RCD License include?
- Initial onboarding, setup, and admin training
- BAA and MSA execution (we sign yours, or use ours if you prefer)
- Responses to your IT, security, and compliance questionnaires
- 10DLC brand registration handled by Mosio
- Kick-off training meeting with your IT or system admins
- Training guides and videos for admins, coordinators, and staff
- Test accounts with dedicated texting numbers for core admins
- A free Direct Plan, with the option to upgrade to a discounted Basic or Plus Plan
- Static IP for whitelisting
- Additional Insured status on COIs (as needed)
Optional add-ons with additional fees: SSO/SAML configuration and encrypted VPN tunnel configuration.
Who at our organization typically holds the RCD License?
The RCD License is held at the organizational or departmental level, usually by management, IT, or compliance. It is not held by individual research teams or PIs, although sometimes we see them cover the costs. Once an organization has an RCD License in place, all staff at that organization are covered under the agreement.
Does the RCD License come with a Mosio plan?
The RCD License includes test accounts for core admins and a free Direct Plan so admins can start configuring projects. Researchers and coordinators running active studies will still need to purchase their own Mosio plan under the umbrella of the agreement.
How do we get an RCD License?
Contact our team and we will walk you through scoping, timeline, and pricing. For a full feature list, see the RCD License page.
Other Relevant Articles:
Why Mosio created the RCD License
Understanding the RCD License: The Enterprise Rent-A-Car Analogy