Participant Profile - Group Storylines Tab
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Participant Profile - Group Storylines Tab
1. Contact List
The numbered items in Image 1 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.
Image 1: Contact List
- Contacts: Selecting "Contact List" from the Contacts menu will send you to the page seen above, this is the first step in finding Participant Profile > Group Storylines tab. Next you can either do step 2 or 3.
- Actions: Clicking on the Action button will open this dropdown menu, here you will find the "Participant Profile" link.
- Participant Icon: A secondary way to access the Participant Profile is by selecting the participant icon (
).
2. Participant Profile
The numbered items in Image 2 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.
Image 2: Participant Profile
- Group Storylines: If you visit a participant's profile who has a storyline associated with them, you will see the tab option called "Group Storylines."
3. Group Storylines Tab
The numbered items in Image 3 correspond with the numbered list that follows the image. Refer back to this image if needed as you review the steps.
Image 3: Group Storylines Tab
- Name: This is the name of the storyline that your participant is enrolled in.
- Start Date: The start date of the participant in the storyline.
- Day Number: The current day that the participant is in the storyline, which is calculated from their start date.
- Status: This shows the status of the participant in the storyline.
- Opt-Out / Pause / Completion / Active Storyline:
*: "Opt-Out" button - stop the participant from receiving messages that get processed and sent from the storyline.
*: "Pause" button - pause the storyline to stop the participant from receiving messages that get processed and sent from the storyline.
*: "Completion" button - completes the storyline which stops the participant from receiving messages that get processed and sent from the storyline.
*: "Activate Storyline" button – will set the status back to active and allow the storyline to process and send messages to the participant again.
- Add To Storyline:
* A dropdown that displays the storylines that are available to the User.
*: "Add To Storyline" button – adds the participant to the selected storyline from the dropdown.