Mosio Support and Help Center

How does Mosio handle opt-outs?
How do I create a Survey in a different language? (Spanish)
If we go over our allotted messages, are we automatically billed?
Can we send a survey via text message to someone every day, week, or month?
Our legal department wants to revise your terms and conditions. How do we go about doing that?
Do we use our own mobile phones? Or a "study phone" with Mosio?
How do we update a participant phone number?
How do Mosio Demo Days work? What can we expect?
We are receiving texts from a random number. What is happening? How can we stop it?
Can I move a Project to another Account Plan?

Is Mosio TX-Ramp Certified?

Yes, Mosio is TX-RAMP certified, Certification Level: Level 2. Researchers in Texas are able to use our text messaging software for their studies. This certification ensures that we meet the State of Texas's security and compliance requirements for cloud-based services. We can be found on the list of TX-RAMP Certified Cloud Products. Contact us if you have additional questions or get an instant quote.

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Is Mosio TX-Ramp Certified?