How Do We Port Texting Numbers to Mosio?
FollowYou are able to port your texting numbers to Mosio. While we understand interest in wanting to keep your existing numbers, please note that we do not recommend porting numbers currently in active studies or projects. The process can take one week or longer, and the number may be out of service during part of the porting process.
That said, we're happy to help you port numbers to Mosio.
Your Current Provider
Your current provider should have information on how to port your numbers away. Start there.
The Process
The process involves completing a porting request (letter), we can provide you with a template if you need. Secondly, you need to prove that you own the number.
The process can take about a week, so the Dev team does not recommend porting on active projects. We always recommend using a new number so there is no downtime in communicating with your participants.
Get Started
Current or new clients can send in a support ticket and get the proper information to begin the process. They'll provide you with a porting letter template and additional instructions to get started.
How to Port Your Google Voice Number
Follow the instructions here. Be sure to follow instructions under "Port your Google Voice number out to another carrier"