What is the difference between REDCap Direct (new) and REDCap Integration (legacy)?

Except in rare occasions, every new setup uses the Mosio's Direct integration with REDCap. It involves copying/pasting a Mosio API key into your REDCap project, then configuring your REDCap project/instrument accordingly to send REDCap Automated Survey Invitations (ASIs) and Alerts & Notifications via text message.

The legacy integration still works for clients who worked with Mosio before we had the Direct integration with REDCap, but we no longer default to that set up.

Key Differences

REDCap Direct (New)
- Self service through Mosio Plans.
- Copy/paste a Mosio API Key into your REDCap project.
- Use Mosio video guides, knowledge base and your organization's REDCap resources to set up.
- Leverages Mosio Tags to trigger Mosio automations from inside REDCap Alerts and Notifications.
- More flexibility on what you can do based on your version of REDCap.
- IT Departments like it better (REDCap pushes content to Mosio).
- More cost effective.

Legacy Integration with REDCap
- Requires Mosio Development team assistance.
- Needs REDCap URL and API Key.
- Custom proposals and work.
- IT Departments don't like it as much.
- Higher costs associated with the configuration.

We no longer configure projects that push data back to REDCap from Mosio.