Mosio API Keys for REDCap: Do You Need a Separate Key for Each Project?

If you’re running multiple REDCap projects with Mosio’s text messaging integration, you may be wondering whether you need a separate API key for each one. Here’s what you need to know about Mosio API keys, dedicated texting numbers, and 10DLC compliance for REDCap research projects.

Yes. To keep clear continuity in text messaging communications (and to be compliant with 10DLC registration requirements), a Mosio API Key is required for each REDCap Project. It also means each REDCap Project will have its own dedicated texting number. Furthermore, REDCap does not allow multiple Mosio API keys per project. A Mosio API key can only be used once in a REDCap Project.

If you need to regenerate your Mosio API key for REDCap, contact support by submitting a ticket above.

 

Frequently Asked Questions

Q: Do I need a separate Mosio API key for each REDCap project?

A: Yes. Each REDCap project requires its own dedicated Mosio API key to maintain clear continuity in text messaging communications and to comply with 10DLC registration requirements.

Q: Does each REDCap project get its own texting number?

A: Yes. Each Mosio API key comes with its own dedicated texting number, so each REDCap project will have a separate phone number for participant communications.

Q: Can I use one Mosio API key for multiple REDCap projects?

A: No. REDCap does not allow multiple Mosio API keys per project, and a Mosio API key can only be used once in a REDCap project. If you need to regenerate your key, contact Mosio support by submitting a ticket.

---

Need help managing API keys across multiple REDCap studies? Visit our plans page or join our virtual office hours for guidance.