Mosio Support and Knowledge Base

In what countries is REDCap Direct offered?
Do you offer voice services as well?
How do I get support?
Do I need a different Mosio API Key for each REDCap Project?
Are there other Mosio features going to be added to REDCap Direct?
Some REDCap Direct Questions Answered by Video
Is there two-way text messaging with the Direct Plan?
What happens when a participant replies to a message in the Direct Plan?
Does my REDCap Admin's account login count against one of the logins allowed for my plan?
Does an RCD License come with a Mosio plan?

What happens when a participant replies to a message in the Direct Plan?

When a participant responds to a message on the Direct Plan, currently nothing on the Mosio side of things will happen and you will not see their inbound message. Autoresponders and TextChat functions are available in Basic and Plus plans.

How to Set up an Autoresponder (Basic and Plus Plans)

Mosio Support and Knowledge Base

Menu

Articles in this section

What happens when a participant replies to a message in the Direct Plan?

Mosio Support and Knowledge Base

Menu

Articles in this section

Related articles