Frequently Asked Questions Before Purchasing
- Mosio Data Retention Policy
- Can we schedule a call with a salesperson to figure out which Mosio plan is best for us?
- Can we get a free trial of the service?
- Can we get a custom price quote?
- What are “segments” and how are they different from messages?
- What APIs do developers have access to with Mosio plans?
- Can we send and receive photos (MMS)?
- Is there two-way text messaging with the Direct Plan?
- Why is it one text line/texting number per project?
- Is Mosio HIPAA and 21 CFR Part 11 compliant?
- Are we charged for using the voice / calling services?
- If I’m on a Direct Plan, can I upgrade to Basic or Plus to add two-way texting with my current setup?
- What happens when a participant replies to a message in the Direct Plan?
- What are the different ways we can use the text lines with our plans?
- Do the Direct Plan REDCap integration features also work in Basic and Plus Plans?
- Do we get a local texting number for our text lines?