How do I Manage My Mosio Account/Billing?
FollowMonth to Month (Credit Card Only)
Monthly billing is available via credit card only. You are billed at the beginning of each billing cycle "month" from when your license started and can cancel at any time. We'll stop the billing so your card won't be charged the following month.
https://www.mosio.com/monthly-cc/
12+ Months (Invoice, ACH, Credit Card, PO)
Ordering for 12 or more months provides you with a discount and the total number of text messages in aggregate for the length of your license.
Example: 12 months x the number of monthly messages/segments in your plan) = Total
You can use the plans page to get an instant quote, then come back and choose "Invoice Me" to add billing contact info with PO#, payment terms, etc.
Other Account Plan FAQs can be found at https://www.mosio.com/plans/#faqs
Video: Mosio's New Pricing Plans, Explained
Video Transcript:
Hi, this is Noel with Mosio. Wanted to quickly cover our new pricing and plans. In the past, Mosio was a project by project solution. So you'd come tell us a little bit about your project.
We kept getting requests from clients to be able to use Mosio on all of their projects, regardless of what size they were. So that's what these new plans are set up to do. So you just get an account and you get a direct basic plus, or you don't get a pro plan unless you get a quote from us. But you get a plan.
You get a certain number of text lines for your projects. We include all 10 DLC registration. And then there's a bunch of other things. I won't make you go through this.
This whole video with me reading what you can find online. But suffice it to say, you now have a number of text lines for your projects that you can buy. And then if you have additional projects that you want to add text lines for you, just go in and do that in your account. Now we did explore looking at being able to share projects across numbers.
The 10 DLC registration process and things that we've, and some user experiences that we've seen, it's just not feasible. It's not a clean way to do things. And spammy language in one project on a number could get the number blocked and mess up everything else. It really was one bad apple could spoil the bunch.
So we are going with this. This particular method real quick overview with direct right now, that's just a red cap integration. It's basically one way text messaging through their alerts and notifications. So if you want to send links or any other alerts out from red cap via text message, that's the direct plan.
In 2024, we hope to add other electronic data capture services right now. It's just red cap for basic. If you want to do two way texting or automated texting, then you're going to get a basic or a plus plan, depending on the price you get up to, you know, additional projects, additional messages. All inbound messages are free.
And you also get a number of team logins available with, with that. There are instant quotes, so you can get, you can fill out some information, get an instant quote with some FAQs in the document sent to you automatically via email, and then you can actually come back and either change the quote or come back to the, that same page, add your billing or your contact information for accounting, a PO if you need it, and then get an invoice right there. That's it for me today. Please check this out.
If you have any questions, let us know. We continue updating this when we get questions and, and there isn't the clarity that people need. People might have in looking at this. There is a lot of information here.
We're here to help. And we use your questions to create better content. Hope you have a great day. Thanks for taking a look at us and we look forward to hearing from you soon.