REDCap Text Messaging FAQ: HIPAA Compliance, BAA, and Integration Q&A [Video]

Considering Mosio’s text messaging integration with REDCap for your research study? In this video Q&A, Mosio Co-Founder and CEO Noel Chandler answers the most common questions from researchers — including HIPAA compliance, BAA agreements, automated check-ins, whether participants need an app, and texting statistics for older demographics.

Your questions, answered, by Mosio Co-Founder and CEO, Noel Chandler.

VIDEO:

QUESTIONS :
+ Is text messaging hipaa compliant?

+ Will Mosio sign a BAA with us?

+ Can we get more information about automated coordinator check-ins? How do they work?

+ Do patients or participants need to download an app on their phone?

+ Do you have any statistics on older people texting?
Yes, here's a blog post with many stats: https://www.mosio.com/text-messaging-older-demographics-and-clinical-research/

+ Can mobile photos be sent through your platform?

+ I’ve read that Mosio integrates with REDCap. What can we do with the integration?


For more information, please visit us at https://www.mosio.com

Frequently Asked Questions

Q: Is text messaging HIPAA compliant for research?

A: Yes. Mosio’s platform supports HIPAA-compliant text messaging for research. Watch the video above for details on how Mosio handles compliance.

Q: Will Mosio sign a BAA (Business Associate Agreement)?

A: Yes, Mosio will sign a BAA with your organization. This is covered in the Q&A video above.

Q: Do research participants need to download an app to receive text messages?

A: No. Mosio uses standard SMS text messaging, so participants receive messages on their existing phone — no app download required.

Q: Can Mosio automate coordinator check-ins with participants?

A: Yes. Mosio supports automated coordinator check-ins through its Storylines and survey modules, allowing you to schedule and automate participant outreach.

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Have more questions about using text messaging in your research? Visit our plans page or join our virtual office hours to speak with the team.