Account Plans, Explained
FollowMosio offers flexible self-service SaaS pricing tailored to the needs of research teams. Depending on your usage and features required, you can choose between month-to-month billing or longer-term commitments - with discounted rates for 12+ month licenses to align with variable study timelines.
Each Plan provides you with a different number of Projects (Texting Numbers included), Outbound Message/Segments, and Team Logins.
Visit the Plans Page for more detailed information.
| Plan | Best For | Main Features |
|---|---|---|
| Direct | One-way messaging, REDCap only. | One-way texting from REDCap; ideal for automated survey links and alerts via REDCap alerts module |
| Basic | Two-way text messaging, small teams. | All modules—TextChat, Storylines, SMS Surveys, Alerts, Appointments; up to 10 projects/text lines |
| Plus | Two-way text messaging, departments, large labs. | Full features; up to 30 projects/text lines; enhanced messaging capacity and API access |
EXTRAS
Messaging Credits: Outbound message credits roll over month to month (e.g., Basic ×12 months = 36,000 total). Inbound messages are always free. Additional credits are $99 per 5,000 segments.
Projects / Text Lines: Each project includes a dedicated local phone number (10DLC registered). You can add more for $9/month each up to your plan limit.
Team Logins & APIs: Basic Plan includes 4 team logins; Plus gives 10; Project level supports more via custom quote. Plans also offer API access for automation and integrations—up to 30 keys on Plus level.
Overage Protection: You can opt in to protect against exceeding credit limits and prevent unexpected charges