Initiating a TextChat via Contacts

Send personalized one-on-one messages using Quick Send and answer templates.

This video walks through how to send an individual message to a participant using Mosio’s Quick Send feature. You'll learn how to find contacts, compose messages, and use answer templates for quick replies like check-ins or thank-yous. Once the message is sent, participant responses open a live text chat, allowing for real-time, two-way communication directly within the system.

Transcript:

0:00

 

So sending a message to an individual from the context list, you can filter by their phone number, participate ID, or any number of things, uh, basically to send them a message, you just click on the phone number, it opens up into a new message, and then I've just, you know, pasted something here, you

0:19

 

can type it in, you can also use answer templates here, and then you just hit send, and it will send the message to that person.

0:27

 

You can use this for one-off messages to individuals, to send gift codes, basically anything you can think of, you can access, those people in your contacts, and then message them directly.